Data & Quality

The failures that only happen in real use

Found before your customers find it

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The problem

It worked when you checked it. It fails on a four-year-old Android phone, on slow data, when somebody taps the button twice, and the first you hear is a customer who gave up.

The outcome

The failures found by somebody looking for them, rather than by the person trying to pay you.

Why choose us

Why bring us in

📉

We tell you when to stop

Anyone can run the software you already pay for. The useful part is noticing the month it stops bringing customers, saying so, and moving that money somewhere it works harder.

🛠️

If no tool fits, we build one

Some jobs no product on the market does properly. We write software for those, shaped to how your business already works, so nobody has to change what they do to suit a tool.

🤖

AI inside what you already use

Where a task repeats every day and a person is doing it by hand, we put AI into the system you already run instead of adding another subscription to learn.

What we do

How we approach it

Software gets tested by the people who built it, which means it gets tested by the people least able to see what is missing. They know which button to press.

So we use it the way a stranger would: wrong order, bad connection, old phone, half-filled form, back button at the worst moment. That is where things break, and finding it now is cheaper than finding it after launch.
  1. 1 We agree what working means — Written down before testing starts, so there is nothing to argue about after.
  2. 2 We use it like a customer — Wrong order, slow data, old phone, half-filled form.
  3. 3 We automate the parts that repeat — So the same break cannot come back unnoticed.
  4. 4 We write up what we find — In the order of what costs you money, not the order we found it in.
  5. 5 We check the fixes — A fix nobody re-tested is not a fix yet.
What's included

What you actually get

Using it the way a real customer would, not the way it was designed to be used
Real devices, including old and cheap ones
Checking on slow connections, not only on office wifi
Automated checks that run again every time something changes
Payment and sign-up flows tested end to end, including what goes wrong
A written list of what is broken, in the order that matters
Re-checking after it is fixed
Pricing

What it costs

Quoted — priced against what you need rather than a package, and scoped and agreed before anything starts.

Tell us what you need
Talk to us

Ask about Testing & Quality Assurance

We reply to every enquiry ourselves. If we are not the right answer for what you are trying to do, we will say so.

Detail

How it works

The bugs that matter are almost never the ones that happen on the developer’s laptop. They happen on the oldest phone, on the slowest connection, to the person in the biggest hurry.

So that is where we go looking:

  • The devices you do not own. Mid-range Android phones two or three years old, which is what most of your customers are actually holding.
  • The connection you do not have. Mobile data at the edge of coverage, where half-loaded pages do strange things.
  • The order nobody designed for. Back button mid-payment, double tap, a form filled in the wrong sequence.

None of that shows up in a demonstration. All of it shows up in real use, and by then it has cost you the customer.

FAQ

Common questions

What does Prabhabi actually do?
We help businesses work out what technology they need, and then build or connect it. In practice that means AI and automation, joining up systems that do not talk to each other, custom software when off-the-shelf does not fit, and testing. We also build and run software of our own — you can open Praklix and Projexa right now without talking to us first. We are based in Agartala and serve customers across India and Europe.
If AI can do so much now, why do I need you?
Because using a tool and getting something out of it are different jobs. The models are genuinely good, and they cost you what they cost us. What takes the time is working out which part of your week is worth handing over, wiring it into the software you already run, and being the person who fixes it when it stops. That is the part we do.
We already pay for tools we barely use. How is this different?
It is the most common thing we hear, and it is a fair question. We would rather make what you already pay for do its job than sell you another subscription. Sometimes the answer is that a tool you own is fine and nobody ever set it up properly. If that is the case, we will say so.
Do we have to replace the software we already use?
Usually not. Most of the work is joining things up rather than swapping them out. We build our own software when nothing off the shelf fits the way a business actually works, not as a starting point.
Is AI part of everything you do now?
No. It goes in where it does a job better than a form or a missed call, like answering the enquiry that arrives every day or reading something so a person does not have to. If it would not help your business, that is worth finding out before anyone builds anything.

Does something break for customers but never for you?

Tell us what is not working. We will tell you honestly whether we can help.

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